Is Your Alexa Everywhere Group Not Working? Don’t worry, here are the solutions.
In this post, we’ll walk you through 10 easy ways to fix your Alexa Everywhere group and get all your Echos and smart speakers talking to each other again.
- What Is the Alexa Everywhere Group?
- 10 Easy Ways To Fix Alexa Everywhere Group
- 1. Try Rebooting Your Router
- 2. Reset Your Echo Devices to Factory Settings
- 3. Check Your WIFI Connection and Router Settings
- 4. Reinstall the Alexa app
- 5. Make Sure Your Echo Devices Are Up to Date
- 6. Check That Devices Are Assigned to the Right Group
- 7. Check Alexa App Settings for Each Device
- 8. Remove and Re-Add Devices to the Everywhere Group
- 9. Play Content From a Different App
- 10. Create a New Multi-room Group
What Is the Alexa Everywhere Group?
The Alexa Everywhere group allows you to control multiple Echo devices with a single command.
When you add your Echo devices like Echo Dots or Echo Shows to the group.
You can issue a command like “Alexa, play music everywhere” and the song will play on all the devices in the group.
Adding your Echo devices to the Alexa Everywhere group is easy.
Here are the steps:
- Open the Alexa app on your phone and tap the Devices tab at the bottom. Select the Echo devices you want to add to the group.
- Tap the + icon to add the selected devices to a group. Name the group “Everywhere” or something similar. Tap Save.
- Your Echo devices are now added to the Everywhere group. You should see the group name at the top of each device’s card in the Devices tab.
- Try it out! Say “Alexa, play music everywhere” or “Alexa, what’s the weather everywhere?” and Alexa will respond on all the Echo devices in your Everywhere group.
- You can also set a default device for responses in the group. For example, set your Echo Show as the default so visual responses like the weather forecast will display on the screen. The other Echoes in the group will still provide an audio response.
10 Easy Ways To Fix Alexa Everywhere Group
Sometimes Alexa Everywhere groups just stop working for no apparent reason.
Before you throw in the towel, try these 10 Easy Ways To Fix.
1. Try Rebooting Your Router
One of the easiest things to try first is rebooting your router.
Sometimes a quick reboot is all that’s needed to fix connectivity issues and get your group working again.
Reboot Your Router
Power down your Wi-Fi router for at least 30 seconds.
This refreshes your router’s memory and software, and can often fix minor software glitches causing problems.
Once it’s powered back on, wait 2 minutes for it to fully restart before moving on to your Echo devices.
2. Reset Your Echo Devices to Factory Settings
Resetting your Echo devices to their factory default settings is often an easy fix.
This will restore your devices to their original state and clear any software issues that may be causing problems.
To reset your Echo device:
- Open the Alexa app on your phone and select “Devices”. Tap on the name of the Echo device you want to reset.
- Scroll down to the “Advanced options” section and select “Reset to factory defaults”.
- Tap “Reset” to confirm. Your Echo device will restart and begin downloading the latest software update. The light ring on your Echo device will turn orange during this process.
- Once the download is complete and your Echo restarts, the light ring will turn blue. Your Echo is now reset to factory settings.
- Go through the initial setup steps in the Alexa app to connect your Echo to Wi-Fi, link accounts, and enable skills.
- Add your Echo back to any groups it was in, like your Alexa Everywhere group.
This should resolve any software issues and get your group working properly again.
3. Check Your WIFI Connection and Router Settings
A weak or unstable WiFi connection is one of the most common reasons for Alexa Everywhere groups not working properly.
Double check that your WiFi router is working as it should and all devices in the group have a strong signal.
Check Your WiFi Connection
Make sure your WiFi router is plugged in, turned on, and the WiFi signal is broadcasting.
Walk around your home to ensure there are no dead spots where the signal drops off.
If needed, you may need to adjust the placement of your router to a more central location.
Check that all devices in the Alexa Everywhere group, including Echo devices, have a strong WiFi signal with at least 2-3 bars.
If any device shows only 1 bar or no WiFi connection, move it closer to your router.
You may need to turn on WiFi extenders to boost the signal in certain areas.
Once all devices show a strong, stable WiFi connection.
Try enabling and disabling the Alexa Everywhere group again to refresh the WiFi settings.
Double Check Your Router Settings
Log into your WiFi router settings and make sure the security type is set to WPA2-PSK (AES).
Older WEP security types are not compatible with Alexa devices and groups.
Check that SSID broadcasting is turned on so all Echo devices can find and connect to your WiFi network.
If it is off, temporarily turn it on, enable your Alexa Everywhere group and you can then turn SSID broadcasting off again if you prefer.
Ensure your router’s firewall allows communication on port 80, 8080, 443 and 8880, which are needed for Alexa devices to function properly.
You may need to look up how to configure your specific router’s firewall settings.
Double checking your WiFi connection and router settings is an easy first step to get your Alexa Everywhere group working again.
4. Reinstall the Alexa app
To get your Alexa Everywhere Group up and running again, you may need to uninstall and reinstall the Alexa app.
This can often fix issues with the app not detecting your devices or certain features not working properly.
Uninstall the Alexa app
First, you’ll want to uninstall the Alexa app from your phone.
- Go to the App Store or Google Play Store on your device and search for the Alexa app.
- Tap ‘Uninstall‘ or ‘Delete‘ to remove the app from your phone.
Restart your phone
After uninstalling the app, restart your phone.
A reboot can clear your phone’s cache and memory, which may help resolve any issues preventing the Alexa app from working properly.
- Press and hold the power button on your phone.
- Tap ‘Restart’ or ‘Reboot’ to restart your device.
Reinstall the Alexa app
Once your phone has restarted, reinstall a fresh copy of the Alexa app.
- Go back to the App Store or Google Play Store and search for the Alexa app.
- Tap ‘Install‘ or ‘Get’ to download the latest version of the Alexa app to your phone.
- Open the Alexa app and sign in with your Amazon account credentials.
- The app should now detect your Alexa devices and the Everywhere Group feature should be functioning properly again.
5. Make Sure Your Echo Devices Are Up to Date
To get your Alexa Everywhere Group working again, one of the first things you’ll want to check is that your Echo devices are up to date with the latest software.
Outdated software can sometimes cause connectivity issues with smart home devices.
Update Your Echo Devices
- Open the Alexa app on your phone and select “Devices” from the menu.
- Tap on your Echo device that’s part of the Everywhere Group. This could be an Echo, Echo Dot, Echo Show, etc.
- Select “Device Options” or “Device Settings“.
- Tap “Check for Software Updates” or “Software Version” and then “Update Now” if an update is available.
- Repeat steps 2 through 4 for each of your Echo devices in the Everywhere Group.
- Once all your devices have installed the latest update, try using the Everywhere Group again.
Updating the software on your Echo gadgets, like the Echo Dot or Echo Show, is an easy first step to attempt to get your Everywhere Group connecting properly again.
New updates frequently contain security patches, enhancements and bug fixes which can improve the functionality of smart home devices and the connectivity between them.
6. Check That Devices Are Assigned to the Right Group
Check that all devices are assigned properly.
Sometimes Echo devices can get removed from a group accidentally or during a software update.
Make sure each device you want included in the group is still assigned.
Check Device Assignments
Log in to your Alexa app and select the Devices icon at the bottom of the screen.
Tap on the name of your Alexa Everywhere group.
This will show you all the devices currently included.
Ensure your Echo Show, Echo Spot, Echo Dot, Echo Plus, and any other devices you want to control together are listed.
With the devices re-assigned, you may need to power cycle them to get the group working properly again.
Unplug each device for 30 seconds and plug back in.
This resets them and allows the updated group assignments to take effect.
Once the devices have restarted, try issuing a command to the group, like “Alexa, play music on the living room group.”
The command should now work as expected, playing music on all the devices in the living room group.
7. Check Alexa App Settings for Each Device
To get your Alexa Everywhere Group working again, check your Alexa app settings for each device in the group.
Check That All Devices Are Online
Make sure each Echo device in your Alexa Everywhere Group is connected to power and online.
If any are offline, they won’t respond or work with the group.
Check that each Echo’s light ring is glowing blue which indicates it’s connected to Wi-Fi and ready to use.
Confirm Device Names Are Unique
Ensure each device in the group has a unique name like “Living Room Echo” or “Echo Master Bedroom”.
If you have two devices with the same name, it will cause issues.
Open the Alexa app and go to “Devices” → “Echo & Alexa” to view all your registered Echos. Tap on each one and confirm it has a distinctive name.
Enable “Recognize My Voice” For Each Device
The “Recognize My Voice” feature allows each Echo to identify you and respond when you speak commands.
Make sure this skill is enabled for every Echo in your Alexa Everywhere Group.
In the Alexa app, go to “Skills & Games” and search for “Recognize My Voice”.
Tap “Enable” to turn it on for each device.
8. Remove and Re-Add Devices to the Everywhere Group
Try removing devices from the group and then adding them again.
Remove Devices from the Everywhere Group
- Open the Alexa app on your phone and tap the menu icon, then select “Settings”.
- Next, choose “Device Settings” and select your Echo device that’s part of the Everywhere group.
- Tap “Remove from Everywhere group”. Repeat this for all devices currently in the group.
Add Devices Back to the Everywhere Group
Now, add your devices back to the Everywhere group one by one.
- In the Alexa app, go to “Settings” > “Device Settings” and select your first Echo device.
- Tap “Add to Everywhere group” to put it back in the group.
- Check that it’s responding as expected, then move on to your next device.
9. Play Content From a Different App
You have a few options to try.
One easy fix is to play content from a different music streaming service or app.
If you usually play music through Spotify, try switching to Amazon Music, Pandora or another streaming service to see if that works with your Alexa Everywhere Group.
There could be a temporary issue with the Spotify service or your account that’s causing the problem.
As an alternative, you can also try:
- Playing a radio station, podcast or audiobook from the Amazon Music app.
- Enabling a flash briefing with news updates or a comedy routine.
- Streaming ambient nature sounds, white noise or meditation music.
Switching to a different audio source is an simple troubleshooting step that often resolves connectivity or playback issues with Alexa devices and groups.
10. Create a New Multi-room Group
One of the simplest solutions is to create an entirely new multi-room group.
Start from scratch
Sometimes the easiest way to remedy issues with a smart speaker group is to delete the current one and build a new group.
Here are the steps:
- Open the Alexa app on your phone and select “Devices” from the menu.
- Tap on the name of your current Everywhere group. This will show you all the Echo devices included in that group.
- Tap “Remove group” to delete the current one. Confirm that you want to remove the group.
- Give your Wi-Fi router a quick reboot. This will refresh the network connections for all your Echo devices.
- Create a new Everywhere group in the Alexa app. Name the new group and select all the Echo devices you want to include.
- Test the new group by asking Alexa to play music on the new Everywhere group name. Your Echo devices should now respond in unison.
So there you have it, 10 simple ways to troubleshoot and fix issues with your Alexa Everywhere group.
Hope the given solution has solved your Alexa Everywhere Group Not Working issue.
You will have to try all the solutions, one or the other solution will solve your problem.
Ensure that the Wi-Fi network is active and connected to all of your devices. Make sure the speaker group on the devices you wish to play music from has been added. Play some music from a different service. The service you’re utilizing could be down.
Just say “Alexa, play music everywhere” to start music playing on all of your compatible Echo devices that are part of the “everywhere” group. You may identify additional Multi-room audio speaker groups via the Alexa app with a specific name, such as “downstairs,” for more flexibility. Then, just say “Alexa, play music downstairs.”
One Amazon account can be used to register two or more Alexa-enabled devices. After you’ve done that, you must connect them to the same Wi-Fi network before you can set them up for multi-room music using the Alexa app, which entails making a group just for them.