7+ Easy Steps to Fix Your Philips TV Sound Not Working (2024)
Is your Philips TV sound not working? Don’t worry it’s very easy to fix.
I have told you 7 easy troubleshooting methods, just follow them and your TV sound problem will be solved.
The steps we will tell you will definitely work. And your Philips TV no sound issue will definitely be solved.
Let’s start the steps:
Step 1: Check Your Philips TV Volume Controls
The most obvious issue can also be the easiest to overlook – ensuring your Philips TV volume isn’t simply turned down or muted.
- Locate the volume control buttons on your Philips smart TV remote. There are typically volume up/down buttons and a mute button.
- Press the volume-up button repeatedly to raise the soundbar to an audible level.
- Check if the mute button on the remote has been pressed which silences audio. Press it again to deactivate the mute function.
- Try holding the remote closer to the IR sensor on the TV if it is unresponsive. If batteries are low, swap in a new set.
Confirming basic volume settings are correct eliminates possible reasons for no TV sound output.
Step 2: Verify External Speaker Connections
If using an external speaker system like a sound bar or home theater receiver, you’ll want to check that all of the connections are correct and firmly in place.
- For wired speakers, ensure cables plugged into your Philips TV ports are fully inserted and cables are undamaged. Try inserting it into another port.
- If Bluetooth sound devices are paired but not connecting, manually select and connect them from your TV speaker settings/options menu.
- Power cycle external speakers – turn them off, disconnect, then reconnect and power back on if experiencing sync issues.
Making sure TV audio output settings match your desired external speakers for playback prevents incorrect sound defaults leading to no audio problems.
Step 3: Confirm TV Speaker Output Settings
Philips smart TV system settings offer various audio output configurations.
Confirm settings align with your speakers:
- Access the Audio Output or Sound Options menu through your TV settings area.
- TV Speaker should be set to On or Auto (if available) to utilize the built-in internal TV speakers by default.
- Any unwanted secondary outputs like Optical, HDMI ARC, Bluetooth, etc can be disabled if other audio devices are not currently connected.
- Simplifying TV speakers eliminates other variables during troubleshooting. Re-enable other options later as needed.
Step 4: Attempt Audio Playback from Different Sources
Testing sound capabilities from alternate media sources helps determine where issues may exist:
- Attempt to play audio from the native Philips smart TV platform – streaming apps like Netflix, YouTube, etc through your television interface.
- Change to various HDMI input sources like a cable box, Blu-ray player, gaming console, etc to observe the audio output.
- If the sound plays successfully through some sources but not others, this typically indicates either a device-specific hardware issue or outdated playback software/firmware.
Isolating the scenarios where your Philips TV audio does or does not work appropriately guides the correct next troubleshooting steps.
Related: Why Won’t My Philips TV Connect to WiFi? – (Try These 8 Solutions)
Step 5: Perform Factory Reset on Philips Smart TV
If you are still unable to achieve sound output from any sources, a factory data reset may resolve software-related audio issues:
- Access Factory Reset option – found within Settings > Device Preferences > Factory Reset
- This completely wipes and restores the Philips Android smart TV to its original manufacturing settings and condition. Custom configurations will be erased.
- Follow on-screen prompts to confirm the reset action before the Android platform reboot process initiates.
Note: Factory resetting the TV will remove your data, settings.
Perform regular backups of personalized settings to simplify restoring custom configurations following factory reset completion.
Reattempting audio playback validates whether soft resets fix Philips TV no sound problems.
Step 6: Install Latest Philips TV Software Updates
Another remedy is to check and install the newest firmware updates for possible audio patch notes or upgrades:
- Navigate to Settings > About This TV for options to search, download, and install the latest TV software versions released by Philips.
- This includes minor releases with bug fixes as well as major Android OS platform updates.
- Monitor Philips TV updates routinely as the manufacturer corrects sound issues in refreshed firmware.
Proactively maintaining modern software improves Philips smart TV reliability and prevents many intermittent faults users describe like distorted, fading or no audio at all.
Step 7: General TV Audio Troubleshooting Tips
Some additional useful troubleshooting advice for tackling Philips TV sound problems:
- Ensure speakers are unobstructed – no furniture blocking ports on the back panel for example.
- Try gently striking side/top case areas to re-seat internal components triggering odd sounds.
- Assess the age of television. Sets 5+ years old may develop failing circuits requiring repairs.
- Research authorized Philips TV service centers in your area to inspect sets with deeper electrical issues.
Thoroughly work through user-guided steps before seeking technical intervention.
Replacement parts or extensive repairs may not be cost-effective relative to upgrading with a new, modern television.
When to Consider Professional Philips TV Repair Help
If progressing through all troubleshooting tips outlined does not successfully restore Philips TV audio output, specialized electronic repair is likely required.
This indicates hardware or software faults beyond typical user DIY fixes.
Seeking professional assistance should also be considered for Philips televisions exhibiting these severe sound-related symptoms:
- Distorted, static, popping/cracking sounds from speakers
- Audio cuts out intermittently over time
- Volume fluctuates up and down randomly
- TV is powered on but no video or sound plays
Service center technicians have the expertise and parts inventory to accurately diagnose faults leading to audio loss in Philips smart TVs – saving time over trial and error guesses.
They will advise if economically practical to invest in repairs vs replacing the aging television outright.
Conclusion
So these were the 7 steps you can follow to solve Philips TV sound not working problem.
Be sure to methodically correct volume, external speakers, TV sound settings, various media sources and software updates, along with other tips mentioned.
Performing a factory reset represents the ultimate troubleshooting step before pursuing professional TV repair services for hardware or sophisticated software faults.
Hopefully the steps we will tell you will solve your Philips TV sound not working problem.
Frequently Asked Questions
This typically indicates an internal hardware fault – likely a loose speaker connection that requires repair service.
Yes, Philips-authorized repair centers can directly order and install replacement TV speakers if needed.
Try software updates, factory reset if not resolved, and check location for potential interference sources. May require diagnosis.