Is your Toshiba Fire TV sound not working? You don’t need to worry. Whether it’s no audio at all or the sound is out of sync, it can be frustrating troubleshooting problems with these devices.
In this post, we will tell you 9 solutions to fix Toshiba Fire TV sound not working.
Before calling support or thinking about replacing your Fire TV, there are several fixes you can try yourself at home.
- 1. Check the Toshiba Fire TV Cables
- 2. Check your Fire TV Input Ports
- 3. Check your TV External Speakers
- 4. Toshiba Fire TV Audio Out of Sync
- 5. Attempt a Proper Power Cycle
- 6. Check your Fire TV Remote
- 7. Update your TV and Apps Firmware
- 8. Attempt a Factory Reset
- 9. Still No Sound? Hardware Failure Likely
1. Check the Toshiba Fire TV Cables
One of the most common reasons for sound problems is a loose cable connection. Carefully inspect the cables connecting your Toshiba Fire TV to power and to your television.
- HDMI cable – This transmits both audio and video from the Fire TV to your TV. Try disconnecting and reconnecting the HDMI cable or using a different port on both devices. Test multiple HDMI cables if possible.
- Power cord – If partly disconnected, this could potentially cause audio issues. Ensure the power cable is securely inserted into both the outlet and Fire TV.
- Audio cables – If using external speakers or a sound system, check these wire connections as well.
Trying different cables and ports can determine if the problem lies with a faulty cable or connector.
2. Check your Fire TV Input Ports
Televisions have multiple HDMI and input ports you can use to connect media devices. If using an input other than the one designated for your Fire TV, the television speakers may not output sound properly.
- Locate the correct input port and corresponding source button on your TV remote.
- Toggle through input selections to find the one currently connected to the Fire Stick.
Using the proper input source is key for both video and audio functionality.
Potential Causes of No Sound
No sound from your Toshiba Fire TV can also result from the following:
- Wrong input source selected on the television
- Volume muted on the Fire TV remote
- Audio settings wrongly configured on the Fire TV device itself
- Issues with the TV internal speakers or audio output ports
Thoroughly verifying connections and settings can help pinpoint the cause.
3. Check your TV External Speakers
Do you utilize external speakers or a sound system rather than the built-in TV audio?
Connectivity problems can still prevent sound coming from those speakers.
- As mentioned for cables above, check the physical connections from the TV to your speakers/soundbar.
- Review the TV audio configurations to ensure stereo audio output is enabled.
Testing with external audio devices helps determine if your TV’s internal speakers work properly. If external speakers exhibit the same behavior, the issue likely lies with the Fire TV media unit.
4. Toshiba Fire TV Audio Out of Sync
While complete lack of audio is most common, some users instead experience out of sync sound.
This happens when the video and audio signals fail to correctly lineup.
- Check settings on both the Fire TV and your television, such as enabling Auto-Lipsync or audio delay features.
- If audio settings cannot resync the streaming video, there may be larger compatibility or hardware failures occurring.
Audio delay problems should not be ignored as they can precede total sound loss.
5. Attempt a Proper Power Cycle
Before diving deeper into advanced troubleshooting, try the simple yet effective step of power cycling both your TV and Fire TV device:
- Unplug the Fire TV and TV from power entirely for 60 seconds. This clears any temporary glitches.
- Plug devices back in and turn on the TV first followed by the Fire TV.
- Allow several minutes for full reboot.
Resetting power clears software errors that can cause sound disruptions.
6. Check your Fire TV Remote
It may sound simple, but ensure your remote itself is not the culprit behind muted or intermittently working sound:
- Inspect the volume buttons and ensure volume is turned up, not set to minimum.
- Try using television remote instead to control volume.
- If the Fire TV remote volume function works erratically, you may need a replacement remote or to re-pair it with the device.
7. Update your TV and Apps Firmware
Outdated firmware is responsible for many electronics issues.
- On your Fire TV device, head to Settings > System > About to manually check for and install any pending software updates.
- Streaming apps can also be updated individually through your Fire TV library.
- For televisions, find Updates/Firmware information in Settings to add fixes and patches.
Updating all supporting software to the latest stable versions eliminates this as a possible cause.
8. Attempt a Factory Reset
If you have worked through other troubleshooting tips with no success, a factory reset represents a last resort before replacing the Fire TV.
Warning: This will erase all data and settings, returning the device to initial out-of-box state. You will have to reconfigure Wi-Fi, sign into accounts, etc.
- In Settings > Device, choose Reset to Factory Defaults.
- Backup data beforehand if possible.
- Power cycle once reset completes.
Factory resetting the Toshiba Fire TV flushes any corrupted data or crashing apps that could be preventing proper audio functionality.
9. Still No Sound? Hardware Failure Likely
With all software troubleshooting routes exhausted, the lack of sound now likely indicates a hardware failure in either the TV itself or Fire TV device.
Here is how to further diagnose and test:
- Note if the Fire TV LED status lights behave oddly or turn off completely when sound cuts out.
- Pay attention if sound loss is consistent versus intermittent.
- Connecting Fire TV to another TV can determine if fault lies with the streaming device or TV speakers themselves.
This additional context helps determine if replacement or repair of your TV, external audio equipment, or the Fire TV is ultimately needed.
Hopefully your Toshiba Fire TV Sound Not Working issue has been resolved. This complete troubleshooting guide will guide you in solving any Toshiba Fire TV audio issues, whether it’s sound, volume issues, or sync issues.
Taking methodical steps to check connections, cables, settings, firmware as well as power cycling or factory restoring your device will hopefully get sound working once again without the major step of replacement.
Be sure to fully test and diagnose the exact points of failure before calling Toshiba support or arranging for repair.
Intermittent loss of sound can indicate loose HDMI or audio connections. Carefully check all cables connecting TV and Fire TV.
Go through all audio configurations including volume, stereo settings and audio delay sync on both TV and the Fire TV device even if picture works fine.
In some cases of hardware failure, repair or replacement may be necessary. But first exhaust all troubleshooting for software glitches, isolate root cause, test with different devices. Replacement should be last resort.